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Goods logistics on Amazon – where are the goods sent from?

Publication date: 27.07.2020

Pozycja międzynarodowego potentata internetowego handlu to jednocześnie przywilej i przekleństwo. Z jednej strony można cieszyć się ogromnymi zyskami, które firmie Amazon pozwalają wejść nawet na rynek produkcji filmowej. Wadą ogromnej skali działalności jest logistyczny problem utrzymania wysokich standardów w zakresie obsługi klienta, gdy nieustannie przybywa zamówień. Jednak Amazon jest znany na całym świecie z wdrażania innowacyjnych rozwiązań, które umożliwiają firmie dostarczać zamówione produkty szybciej i skuteczniej niż konkurencja.

Goods logistics in Amazon – where are the goods sent from?

The position of the international tycoon of Internet trade is both a privilege and a curse. On the one hand, you can enjoy huge profits, which allow Amazon to enter even the film production market. The disadvantage of the huge scale of business is the logistical problem of maintaining high standards of customer service when orders are constantly increasing. However, Amazon is known around the world for implementing innovative solutions that enable the company to deliver ordered products faster and more efficiently than its competitors.

Amazon Logistics in Europe

Amazon sells products under its own brand but is equally a sales platform for individuals. Europe has become not only an interesting sales market for the American company. It is simply a good location for logistics centres. Amazon has most of its own facilities in the UK. A little less is located in Germany and… in Poland. Since 2014, the country lying on the Vistula River is the seat of three distribution centres, which were established near Poznan and Wroclaw. Over time, new locations have appeared on the map: in Sosnowiec, near Szczecin, near Bolesławiec and near Pabianice. About 16 thousand people work in all the facilities. The eighth centre is to be built in 2020 in Gliwice in Silesia. Amazon is also present in Italy, France, Czech Republic, Spain and Slovakia. Nevertheless, it is Poland that has become the base for new investments of the American company on the Old Continent. This is primarily due to the convenient location, which is of paramount importance in logistics service. It is worth remembering, however, that not all of Amazon’s facilities are used exclusively for storing goods. So what is the difference between a distribution centre and a flow centre? It’s time to explain this and learn another secret about the success of the American e-commerce giant.

Solutions for the 21st century

Most of the European facilities have been created to improve the day-to-day processing of orders. E-Commerce Logistics Centers have between 100 and more than 200 square meters of space and differ in the type of goods handled. Some facilities have small and medium-sized products, and others only have large dimensions. The buildings are full of technology. The American sales platform is gradually implementing more and more solutions from the Amazon Robotics system to improve process automation. This means that the centre can leave up to one million shipments per day. Other destinations include transfer centres. These centres are designed to separate products before shipment to other Amazon logistics facilities located throughout Europe. This is an equally responsible task because it involves unpacking, sorting, re-packing and shipping – and all in one day. This is exactly the kind of activity that the Okmiany Transport Centre near Bolesławiec does. What will surprise Amazon in the near future? Customers from the world’s largest cities can already enjoy the delivery of products within an hour if they use the PrimeNow service. Who knows, maybe in a few years’ time Amazon drones will also be flying in the Polish sky? It is quite possible because the first tests of such a solution are very promising. It remains to wait for the results.

Adam Grabiński